
Robots aren’t trying to take over the world; they just want to make guacamole.
Adding robots to the guacamole-making process makes sense because preparing the irresistible side is a labor-intensive task for employees of quick-service restaurant (QSR) Chipotle that involves peeling, coring, and cutting up those pesky avocados, amounting to tens of thousands of hours a year. Chipotle’s guacamole is made fresh in each restaurant every morning, too, and it takes an average of 50 minutes to make, resulting in some crew members arriving as early as 6am to prep for the coming day.
So for about two years, a cross-functional team has been exploring ways to use automation to increase efficiency across all Chipotle restaurants, and…